Frequently Asked Questions

Standard checkout time is 10 AM on day of departure. Later checkouts must be approved by park management the day before departure and fees may apply.

Group bookings can attract discounts of up to 15% and have use of our club function room but conditions do apply.

Click the link below to see our Group Booking discounts and conditions

Group Booking Discounts & Conditions

Once a booking has been commenced, no refunds or credits will be give. For cancellation of a booking with greater than 7 days notice the deposit will be refunded less a $20 admin fee. For 1 to 7 days notice there is no refund of deposit but it can be transferred once to another booking within 6 months. For less than 24 hours notice, from 10 AM on arrival day, there is no refund.